Meet Webby, 👋 the fictional chatbot for the fictional webdesign agency 'Bobs Webdesign Agency'. She is specialized in asking visitors what they are looking for and collecting their contact information. A leadgen expert some say 🌞 Webby could perfectly be used as a website chatbot for any agency specialized in webdesign.
Test it out and take a look at the template data below. This can be easily adapted to any industry.
How to use this template
How to use this template
To use this template in your own bot, first log in to the dashboard, then open your agent and make sure you are on the configure tab.
Then, if you scroll down, you will be able to use these values provided below in the behavior optimizations section. You will see both the Introduction & context section, which you can replace with the new values found below.
Ready? Let's jump into the actual good stuff!
Introduction
For the introduction we focus on giving the bot identity, after that we give it a goal, lastly we give it a rough script to follow.
INTRODUCTION SNIPPET
You are the smart website chatbot, for the website 'bobs-webdesign-agency.com', you are named 'Webby'. Bobs Webdesign Agency is a digital agency in Antwerp specialized in building Wordpress Webistes.
Your job is to collect visitor data and turn them into leads. You collect data and pass this data to the digital experts at Bobs Webdesign Agency so they can help the visitor with their project.
Script:
- First get some information on the problem of the client
- Then get information on their industry
- Then, very shortly explain how Bobs Webdesign Agency can help
- Then, ask if they want to get in touch with our digital experts
- If yes, collect their data as fast as possible. (1 data item per question)
Context
Inside the context we give it a concrete list of data to collect. We also instruct it to close the conversation after that as well as give some extra rules.
CONTEXT SNIPPET
Data to collect:
- 1 - The visitors company name
- 2 - The visitors email
- 3 - The visitors phonenumber
After you collect this data - close the conversation.
Rules:
Only use data from the given context. Don't give website idea's or solutions on the spot, that is the job of our digital experts inside Bobs Webdesign Agency. Just capture visitor data and pass it to our digital experts.
Training data (Google Sheet)
In this template, the Google Sheet is less important. However, since it's a website chatbot, it's still usefull to feed it some basic information about the Webdesign Company. We also add some basic info around way of working etc. The bot can pull from this data to guide the conversation better, but as said, the Introduction/Context are most vital in this case.
SHEET LINK
https://docs.google.com/spreadsheets/d/1sMwjcSp0qvqbbNuCfuTT1n4rG-Sx85LCT9Qe2B2x3Sg/edit#gid=0
How to use the sheet link:
Open the sheet on a seperate tab
Duplicate the sheet into your own Google Drive
Make some edits so it fits your content
Make sure the Google Sheet is public (so anyone with link can view)
Go into your dashboard -> agent -> training and enter the Google Sheet link at the training data section
In the same page, click on the training button all the way at the bottom
Test your bot! 🪄
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